Features A Corporate Chat App Should Have

It is rather difficult to imagine a modern person without a messenger. Creating your messenger for business is an opportunity to get a unique tool that performs all the tasks of the company for communication both within the business and with partners, and the target audience. Let’s take a look at the key features that should be in a corporate messenger.

Authorization

During chat app development with https://yellow.systems/chat-app-development-company, the authorization is reduced to a minimum of actions. Ideally, 1-3 clicks. To do this, you can integrate login using social networks, or create a quick registration using a mobile phone number. The number of settings is limited by imagination, but among the required fields are the name, photo, and profile description. Other tools in the form of the ability to hide the number, set the status, etc. are peripheral.

Access to Contacts

To create chats, you need contacts. The easiest way to add them is to sync the app with the phone book. The search function and manual data entry should also be implemented.

Message Exchange

The key function is messaging. To organize the work of chats, it is necessary to create various elements, including private, group chats, buttons for sending messages, and the ability to edit and delete. It is also important to understand the status of the message, whether it was delivered to the user, viewed, deleted, or edited. It is necessary to save the history of correspondence, and implement a chat search so that the client can find the necessary data.

File Sharing

In corporate chats, it is important to allow users to send documents or other files. Of course, it is worth limiting the size of the transferred file to avoid loading the servers. Another important tool will be a file search tool because many users use instant messengers as a kind of cloud. Surely, you have also at least once searched for links, a photo of a passport, or a photo of a bank card that was once sent to a friend.

Push Notifications

The absence of notifications eliminates the very essence of corporate messengers. This is one of the key features that must be implemented because users do not want to constantly check the application while waiting for a new message.

Data Protection

Data protection is an essential feature of any modern service. It is necessary to use encryption keys, and store data on servers that belong to the company that developed the application, and message transmission must necessarily take place using various communication protocols. Data security technologies help protect users from account hacking, ensure the secrecy of correspondence, and ensure that their data, files, messages, and other information are protected.

Calls

If you want to create a messenger that will be popular, implement additional functions. Calls are not strictly required functionality, but it is recommended to add such a feature. Make the most of your smartphone app and add voice and video calls. It is also recommended to add the functionality of exchanging voice messages and video messages.

Calls make the messenger a universal application. This is an opportunity to quickly contact employees and customers to discuss important issues. Especially during the transition to remote work.

Chatbots

Automatic messages greatly simplify communication with customers, unload the manager’s work, and allow you to quickly establish communication with partners and users. You can offer answers to frequently asked questions with automatic answers.

Clear App Design

Design plays a crucial role in shaping the first impression of a chat app. If a user launches a product and doesn’t understand what to do next, they are unlikely to use it again. Therefore, one valuable feature set is not enough. It is important to create a service that will be understandable to every employee of the company, as well as its customers. To do this, you need to create a symbiosis of design and functionality.

A chat application may have a unique design and unusual functionality, but a basic set of functions is required. Each development requires time and investment, so it is extremely difficult to immediately say how much it costs to create a messenger. It all depends on the requirements and possibilities.

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